– F.A.Q’S –
If your question is not answered below, please contact me via the contact page.
HOW DO I MAKE A PAYMENT?
All payments are processed securely through Zelle, CashApp, Venmo or PayPal; whichever option you prefer. 50% deposit is required up before any work can be started; NO EXCEPTIONS.
HOW DO I GET STARTED?
Go to the ORDER NOW page and book your project. If you do not see the type of design that you need listed on the ORDER NOW page, please send an email via the contact page with all the details of your project so we can discuss further details.
WHAT IS YOUR TURN AROUND TIME?
Turnaround time varies depending on the type of project. Expedited services are available for an additional fee and options are shown on your order form.
DO I GET THE ORIGINAL FILE(S)?
You will not receive the original PSD, AI, C4D, AE or any other type of original source / layered files for any project(s), NO EXCEPTIONS. Those files are the property of KAHRAEZink. You will however receive your graphics in high resolution AI, JPEG, PNG, & MP4 formats depending on your type of project.
HOW MUCH DO YOUR CHARGE FOR PROJECTS?
Please visit the ORDER NOW or SERVICES pages for more information.
HOW IS “KAHRAEZ” PRONOUNCED?
“KAHRAEZ” is pronounced the same as the word “craze” and “KAHRAEZink” is pronounced “craze ink.”
WHERE ARE YOU BASED OUT OF?
KAHRAEZink is based in New York City, however we work with clients from all over.
WHO RUNS KAHRAEZINK?
KAHRAEZink is ran by our Project Manager, Jay and of course the designer herself, Kelsie Rivera (also known as Kahraez) All designs are done by her.