F.A.Q’S

F.A.Q’S

HOW DO I MAKE A PAYMENT?

All payments are processed securely through PayPal. Detailed invoices are sent out for all transactions. We can also accept payment via bank deposit. A 50% deposit is required up front before any work has been started on a project, NO EXCEPTIONS.

HOW DO I GET STARTED?

To get started, email us via the contact page with all the details of your project so we can discuss ideas / concepts and we can provide you with a quote and also answer any questions you may have.

WHAT IS YOUR TURN AROUND TIME?

Standard turnaround time for graphic design projects is 48-72hrs but may vary depending on how many projects are being worked on at the time that you would like to get started. Web Design turn-around times vary depending on the size of the website.

DO I GET THE ORIGINAL FILE(S)?

You will not receive the original PSD files for any project(s), NO EXCEPTIONS. Those files are the property of KAHRAEZink. You will however receive your graphics in high resolution AI, JPEG, PNG, & MP4 formats.

HOW MUCH DO YOUR CHARGE FOR PROJECTS?

Pricing depends on the type of graphic. Contact us through the contact form for pricing. Your quote is good for 30 days.

HOW IS “KAHRAEZ” PRONOUNCED?

“KAHRAEZ” is pronounced the same as the word “craze” and “KAHRAEZink” is pronounced “craze ink.”

WHERE ARE YOU BASED OUT OF?

KAHRAEZink is New York City, however I work with clients from all over.

WHO RUNS KAHRAEZINK?

KAHRAEZink is ran by an awesome team of project managers / coordinators and of course the web & graphic design artist Kelsie Rivera (also known as Kahraez) All designs are done by Kahraez.